Everything you need to answer your questions
Billing cyclesThe platform weasy.io is based on a monthly or annual payment.
From the first payment (account activation) you start your billing cycle (monthly or annual).
Renewal notices are always sent by email 5 days in advance of the renewal deadline.
If you do not receive notification emails make sure you have not logged in to your junk mail (spam). If so, add firstname.lastname@example.org to your list of authorized senders (whitelist).
You can always check the expiration date of your plan through your admin panel.
Payment optionsDepending on the country where you are, there are several types of automatic payments supported.
The payment method can be chosen at the time of renewal or activation of your plan.
To activate/renew your plan you can follow two paths:
- Side menu "Your account" and then "Renew" button (see image above)
- In the dashboard, you can click the "Renew" button (see image below)
To activate your direct debit and do not worry about renewing your plan, please check the instructions on the administration panel.
You can cancel your direct debit or your plan at any time.
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